Privacy Policy

1. Overview

This Privacy Policy applies to our AI investment research service website (hereinafter referred to as "the Website" or "our Services"). We are committed to providing artificial intelligence-powered investment research services to global secondary market analysts, researchers, and professional investors. This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as the rights you have regarding such information.

By using our Services, you confirm that you have read, understood, and agree to all terms of this Privacy Policy. If you do not agree to any part of this policy, please do not use our Services.

2. Information Collection

We collect information that you provide directly to us, information we obtain automatically when you use our Services, and information from third-party sources. The types of information we collect include:

2.1 Account and Profile Information

• Email address, username, and profile picture
• Authentication credentials and session information
• Organization name and job title (if provided)
• Third-party account connections (such as Google, Discord, or Substack accounts if you choose to link them)

2.2 Payment and Subscription Information

• Payment information processed through our payment processor Stripe (we do not store complete credit card information)
• Subscription plan details, billing history, and transaction records
• Billing address and payment method information
• Promotional codes, invitation codes, and referral information

2.3 Service Usage and Content Data

• Research queries, questions, and prompts you submit to our AI services
• Conversation history, chat messages, and AI-generated responses
• Company watchlists, favorite tickers, and investment preferences
• Documents and files you upload for analysis
• Posts, articles, comments, and other content you create or share
• Likes, reactions, and engagement with platform content
• Service usage credits and consumption records

2.4 Feedback and Communications

• Feedback, ratings, and reviews you provide on service quality
• Customer support inquiries and correspondence
• Survey responses and evaluation data
• Application submissions for special access or features

2.5 Technical and Usage Information

• Device information including IP address, browser type, operating system, and device identifiers
• Usage data such as pages visited, features used, time spent, and navigation patterns
• Click behavior, interaction data, and user preferences
• Performance data including load times, errors, and system diagnostics
• Geographic location information based on IP address
• Referral sources and how you discovered our Services

2.6 Cookies and Tracking Technologies

• Session cookies for authentication and maintaining your login state
• Preference cookies for language, theme, and personalization settings
• Analytics cookies to understand how you use our Services and improve user experience
• Third-party cookies from integrated services for payment processing, authentication, and analytics

Note: We collect only the information necessary to provide and improve our Services. You can control certain data collection through your account settings and browser preferences. Some information is essential for the Services to function properly, while other data helps us enhance your experience and optimize our platform.

3. Purpose of Information Use

The information we collect will be used for the following purposes:

• Providing and improving AI investment research services: To provide you with personalized investment research reports, market analysis, and data insights
• Product functionality optimization and personalization: To optimize service experience based on your usage habits and preferences
• User support and communication: To respond to your inquiries, provide technical support and service notifications
• Security protection and fraud prevention: To protect account security and prevent unauthorized access and abuse
• Legal compliance requirements: To comply with applicable laws, regulations, and regulatory requirements
• Business analysis and improvement: To analyze service usage patterns and improve product functionality and user experience

4. AI Service Data Processing

Our services rely on third-party AI service providers to deliver intelligent analysis capabilities:

4.1 OpenAI GPT Services

• Your query content may be sent to OpenAI for processing
• OpenAI may process this data according to their privacy policy
• We make efforts to anonymize sensitive information before transmission
• Generated content will be used to provide investment research analysis services to you

4.2 Google Gemini Services

• Some analysis functions may use Google Gemini AI services
• Related data processing follows Google's privacy policy
• We only send information necessary to complete the service

4.3 Data Use for AI-Generated Content

• AI-generated analysis reports and recommendations are for reference only
• We may use anonymized interaction data to improve AI model performance
• We will not use your personally identifiable information for AI model training

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Third-Party Service Providers

• AI service providers (OpenAI, Google, etc.)
• Cloud services and data storage providers
• Website analytics and statistics service providers
• Customer support and communication service providers

5.2 Legal Required Disclosure

• Compliance with court orders, subpoenas, or other legal processes
• Responding to legitimate requests from government agencies
• Protecting our rights, property, or safety
• Preventing fraud or other illegal activities

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred as part of the business assets. We will notify you before such transfers occur.

6. International Data Transfers

Our services are directed towards global users, and data transfers involve multiple jurisdictions:

• Data Storage: Your data is primarily stored in secure data centers in Singapore
• AI Service Transfers: To provide AI functionality, some data may be transferred to OpenAI and Google servers
• Security Safeguards: All cross-border data transfers employ encryption technologies and security protocols
• Compliance Requirements: We ensure data transfers comply with legal requirements in relevant jurisdictions

7. Data Security

We implement comprehensive security measures to protect your information:

7.1 Technical Security Measures

• Data transmission and storage encryption
• Secure Socket Layer (SSL) protocols
• Firewalls and intrusion detection systems
• Regular security vulnerability scanning and remediation

7.2 Administrative Security Measures

• Strict employee access controls
• Regular security training and awareness education
• Principle of least privilege for data processing
• Third-party security audits and assessments

7.3 Security Incident Response

In the event of a data breach or security incident, we will:

• Immediately initiate emergency response procedures
• Notify affected users within legally required timeframes
• Cooperate with regulatory authorities in investigations
• Take measures to prevent similar incidents from occurring

8. User Rights

In accordance with applicable privacy laws, you have the following rights:

8.1 Right of Access

You have the right to know what personal information we have collected about you and how this information is being used.

8.2 Right of Rectification

You have the right to request that we correct inaccurate or incomplete personal information.

8.3 Right of Erasure

Under specific circumstances, you have the right to request that we delete your personal information.

8.4 Right to Restrict Processing

You have the right to request that we restrict certain processing of your personal information.

8.5 Right to Data Portability

You have the right to obtain a copy of your personal information in a structured, commonly used, machine-readable format.

8.6 Right to Object

You have the right to object to our data processing activities based on legitimate interests.

8.7 Right to Withdraw Consent

If data processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise the above rights, please contact us using the contact information provided at the end of this policy.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your user experience:

9.1 Necessary Cookies

These cookies are essential for basic website functionality, including user authentication, security settings, and basic navigation functions.

9.2 Analytics Cookies

Used to collect website usage statistics, helping us understand how users interact with the website to improve service quality.

9.3 Functional Cookies

Remember your preference settings, such as language selection, interface layout, etc., to provide a personalized user experience.

9.4 Cookie Management

You can manage cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the normal use of website functions.

10. Data Retention

We determine data retention periods based on the following principles:

10.1 During Account Activity

During the period when your account remains active, we will retain necessary personal information to provide services.

10.2 After Account Deletion

After account deletion, we will delete or anonymize your personal information within 30 days, unless laws require us to retain it for a longer period.

10.3 Legal Requirements

Certain information may need to be retained for specific periods according to applicable laws, such as financial records, transaction data, etc.

10.4 Anonymized Data

Anonymized data may be retained indefinitely for statistical analysis and product improvement.

11. Minors' Privacy

Our services are directed towards professional investors and are not specifically targeted at minors:

• We do not knowingly collect personal information from individuals under 18 years of age
• If we discover that we have inadvertently collected information from minors, we will immediately take measures to delete it
• If you are a parent or guardian of a minor and discover that we have collected your child's information, please contact us immediately
• Parents or guardians of minors have the right to request deletion of their child's personal information

12. Governing Law and Dispute Resolution

13. Privacy Policy Updates

We may update this Privacy Policy from time to time:

13.1 Update Notifications

• Major changes will be notified to users via email or prominent website notices
• Minor modifications will be published on the website with the updated policy
• All updates will be marked with the last modification date

13.2 User Consent

For major changes, we may require you to reconfirm your consent. Continued use of our services will be deemed as your acceptance of the updated Privacy Policy.

13.3 Update History

We retain historical versions of the Privacy Policy, which you may review at any time.

14. Contact Us